Terms & Conditions

Using this website

• You must be at least 18 years old, or have a parent or guardian's permission, to place an order.
• Give us accurate details (name, phone, email and delivery address) so we can deliver your order.
• If you create an account, keep your password private. You are responsible for orders placed through your account.
• Don't misuse the website, for example by trying to break into it or place fake orders.

Products

• We describe our products and show their photos as accurately as we can. Packaging may change slightly.
• Results differ from person to person. Read the ingredients and directions before use, do a patch test on sensitive skin, and stop using a product if irritation occurs.
• Our products are cosmetics. They are not medicines and are not meant to treat any medical condition.

Prices

• All prices are in Malaysian Ringgit (RM).
• Shipping is charged separately. You see the shipping fee for your state, and any discount, at checkout before you pay.
• We may change prices at any time. The price you pay is the one shown at checkout when you place the order.
• If a product is listed at a clearly wrong price by mistake, we may cancel the order and refund you in full.

Orders and payment

• Payment is made online through CHIP, our payment provider, by FPX online banking, debit or credit card, or e-wallet. We never see or store your card number or banking password.
• Your order is confirmed once your payment is successful. We then send you a confirmation email and a receipt.
• An order that isn't paid within 1 hour is cancelled automatically.
• We may cancel an order, for example if a product is out of stock or we can't deliver to your address. If you have already paid, we refund you in full.

Discount codes

• Each discount code has its own conditions, such as a minimum spend, end date or usage limit.
• One code can be used per order. Codes have no cash value and can't be exchanged for cash.
• We may end a promotion or refuse a code that was used against its conditions.

Shipping, returns and refunds

How and where we deliver is explained in our Shipping Policy. Cancellations, returns and refunds are covered by our Refund & Return Policy.

Our content

The MagicFlawless name, logo, photos and text on this website belong to MagicFlawless and may not be copied or used without our written permission.

Liability

As far as the law allows, we are not responsible for losses that come from misuse of our products, from delays caused by the courier or events outside our control, or from temporary downtime of the website. Our responsibility for an order is limited to the amount you paid for it. Nothing in these terms takes away your rights under the Consumer Protection Act 1999 or other Malaysian law.

Changes to these terms

We may update these terms from time to time. The date at the top shows the latest version. The terms that apply to an order are the ones in place when you placed it.

Governing law

These terms are governed by the laws of Malaysia.

Contact us

Questions about this policy? Contact us: